RotoRadar Terms and Conditions Agreement – 2023
This Terms and Conditions Agreement (the “Agreement”) is entered into between RotoRadar LLC (referred to as “we,” “us,” or “our”) and the user (referred to as “you” or “your”) accessing or using our services.
- Acceptance of Terms
By accessing or using our services, you acknowledge and agree to be bound by the terms and conditions outlined in this Agreement, as well as any additional terms and policies referenced herein. If you do not agree to these terms, you must not use our services.
- Description of Services
We provide daily fantasy sports content/advice and data-driven tools for all major fantasy sports seasons. The services may include but are not limited to, daily fantasy sports articles, FanDuel lineups, Top DFS plays daily, sports projections, and optimization tools. We reserve the right to modify or discontinue any part of our services at any time without prior notice.
- User Obligations
(a) Eligibility: You must be at least 18 years old or have the necessary legal capacity to enter into this Agreement. (b) Account: If required, you may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account. (c) Prohibited Activities: You agree not to engage in any prohibited activities while using our services, including but not limited to selling RotoRadar content and services, disrespecting our company/staff, or redistributing provided services in any capacity.
- Intellectual Property Rights
(a) Ownership: All intellectual property rights in our services, including but not limited to trademarks, logos, copyrights, and software, belong to us or our licensors. (b) Use of Content: You may only use the content provided through our services for personal, non-commercial purposes. Reproduction, distribution, or modification of the content without our prior written consent is prohibited.
- Privacy and Data Protection
We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.
- Limitation of Liability
We strive to provide accurate and reliable services but make no guarantees or warranties regarding their performance, availability, or suitability for your specific needs. In no event shall we be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use of our services.
- Indemnification
You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses, including legal fees, arising out of or related to your use of our services or any violation of this Agreement.
- Modifications to the Agreement
We reserve the right to modify or update this Agreement at any time. Any changes will be effective upon posting the revised Agreement on our website. It is your responsibility to review the Agreement periodically for updates. Your continued use of our services after the changes will constitute your acceptance of the revised terms.
- Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Texas, USA. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts in Texas, USA.
- Entire Agreement
This Agreement constitutes the entire agreement between you and us regarding the use of our services and supersedes any prior or contemporaneous understandings or agreements, whether written or oral. By using our services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
RotoRadar LLC’s Refund Policy
Thank you for choosing RotoRadar LLC for all your daily fantasy sports needs. We strive to provide the best products/services and ensure your satisfaction. However, we understand that there may be situations where a refund is necessary. This refund policy outlines the terms and conditions under which refunds will be processed.
Eligibility for Refunds:
1.1 Products: Our refund policy applies to physical products and non-tangible digital products (e.g., software licenses, digital downloads, projections, daily fantasy content, etc.) sold directly by RotoRadar LLC.
1.2 Services: Refunds for services rendered (e.g. consulting, professional services, etc.) will be assessed on a case-by-case basis, as agreed upon in the service agreement or contract.
Refund Requests:
2.1 Products: To initiate a refund request for a physical product, you must contact our customer support within 48 hours of receiving the product. The product must be returned in its original condition, including all accessories, documentation, and packaging.
2.2 Digital Products: Due to the nature of digital products, refund requests for non-tangible digital products will be evaluated on a case-by-case basis. Please contact our customer support to discuss your refund request within the first 48 hours of purchasing a digital product (membership).
2.3 Services: Refund requests for services rendered will be handled individually and in the same fashion as RotoRadar LLC’s digital services, as outlined in the service agreement or contract. Please reach out to our customer support to discuss your specific situation within the first 48 hours of purchase.
Non-Refundable Items:
3.1 Certain products or services may not be eligible for refunds, including but not limited to:
- Memberships won via social media giveaways
- Customized or personalized products/services.
- Physical products are damaged due to misuse or negligence.
Refund Process:
4.1 Once your refund request is received and approved, we will initiate the refund process. Refunds will be processed in the same form of payment used for the original purchase unless otherwise agreed upon.
4.2 Please note that it may take at least 2 business days for the refund to be reflected in your account, depending on your payment provider.
Shipping Costs:
5.1 For physical products, shipping costs incurred during the original purchase are non-refundable, unless the return is due to an error on our part (e.g., wrong item shipped, damaged item).
5.2 You will be responsible for the return shipping costs unless otherwise specified.
Changes to the Refund Policy:
6.1 RotoRadar LLC reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. It is your responsibility to review the refund policy periodically.
Contact Us: If you have any questions or concerns regarding our refund policy, please contact our customer support team at rotoradar.bet.